BIRTHDAY PARTIES at Kidtropolis

 
 Our booking software is now available!

Our booking software is now available!

 

AVAILABLE BIRTHDAY PARTY
BOOKING TIMES:

  • 10:30am-12:30pm
  • 11:30am-1:30pm
  • 1:00pm-3:00pm
  • 2:00pm-4:00pm
  • 3:30pm-5:30pm

download a party invite:   for print     for email

 

Signed waivers are required for our facility.  Your guests can sign the online waiver beforehand to save time at Birthday Party Check-in!


BIRTHDAY PARTIES

  • Use of a Party Room for their Party for 2 hours
  • A Party Host to assist with your event
  • Standard set up and clean up provided
  • Additional children can be added to party packages at $19 per additional child
  • Additional adults can be added to party packages at $9.50 per additional adult
  • Kids under the age of 2 are excluded from the total count of kids attending the party.
  • No outside food permitted, exception is nut-free birthday cake or birthday cupcakes
  • Cakes can conveniently be ordered and delivered to Kidtropolis through our partner,
  • Cakes can only be stored in our refridgerator IF space is available. Please bring your own cooler if in doubt.
  • Party entertainers such as Superheros, Princesses, Magicians, Balloon Twisters, Puppet Theaters are available! Please see our list of Friends of Kidtropolis.
  • No ice cream cakes permitted as we do not have enough freezer space
  • Food is ordered from Kidtropolis See Menu
  • Includes all table cloths, cutlery, napkins, plates, cake cutting knife
  • Decorations are allowed but not taped to any wall (painters tape is permitted)
  • All guests must wear socks to enter into the soft play and sliding area - No exceptions
  • Extra charge may apply of $50 per additional 15 minutes for parties that exceed their allotted time

BIRTHDAY PARTY PRICING (+ GST)

A. Up to 8 kids, max 8 adults - $195 (online booking available)
B. Up to 12 kids, max 16 adults - $265 (online booking available)
C. Up to 20 kids, max 20 adults - $385 (online booking available)
D. Up to 28 kids, max 28 adults -$525 (please contact by phone or email for available times)
E. For larger parties, please contact by phone or email for booking options.   

 

 

BIRTHDAY PARTY LOOT BAGS

Looking for something for your guests to take away from your Birthday Parties? We have The World of Kidtropolis Loot Bags available! You can choose one that suits your Birthday Party theme! Each bag is $8 + tax.  

Images below are an example of included items.  Contents may vary based on availability.  Ordered loot bags are non-refundable.

 
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Frequently Asked Questions for Birthday Parties
 

Guest Questions:

Q)  Is the birthday child included in the total number of children allowed for the party package?
A)  Yes, the birthday child is included in the party package count.

Q)  What happens if there are a few extra guests?
A)  Children under the age of 2 are not counted. For any child 2 and over a regular admission price will apply.

Q)  Do I need to pay extra for any adult guests coming to my party?
A)  There is a maximum allowable amount of adults for which there is no fee. Any additional adults will be charged an additional $9.50+GST. Please refer to our party package information for maximum allowable adults per package. 

Q)  Will my adult guests have place settings set up as well.
A)  All seating in the party rooms is meant for child guests, so all place settings will be for children. We will, however, be supplying plates, cups, napkins and cutlery for your adult guests to enjoy their food as well.

Q)  Do children under the age of 2 count towards the children included in the party package?
A)  No, children under the age of 2 do not count towards that number. Children under the age of two are free.

Q)  If an older sibling/cousin will not be playing in the facility, because they are 12 or over, will they still be counted in the number of guests in my package? 
A)  No, your child will be counted as an adult, and not be counted in your package.

 

Party Room Decorations:

Q) How will the party room be decorated?
A)  We will be setting up the tables with tablecloths, plates, cups, napkins and cutlery for each child attending.

Q) How much time do I have to decorate the room before my party?
A) We do our best to try to provide a complimentary 15 minutes before the beginning of your party so that you can have some extra time to decorate.

Q) Am I allowed to bring in decorations?
A) Yes, you may bring in your decorations. We will try to provide you with a complimentary 15 minutes before the beginning of your party, so you can decorate.

Q)  Can I put up a birthday banner?
A) Yes, you may, but we ask that only painter’s tape be used when adhering anything to the walls; any other tape will damage the paint.

Q) Can I bring in balloons?
A)  Yes, you may. We ask that all balloons stay within the party room during the party, and be taken to your car if you or your guests will be staying to play after your party ends. No balloons are allowed in the play area, if they were to pop, they would present a possible choking hazard for our younger guests.

 

Event Entertainers:

Q) Do you have any event entertainers that you recommend?
A)  Yes, we have a list of “Friends of Kidtropolis” that we have worked with, that we highly recommend. Please refer to our, “Friends of Kidtropolis” category on our website to learn more about them.

Outside Food / Allergies & Special Diets:

Q)  Am I allowed to bring in outside food or drinks?
A)  No outside food or drinks are allowed in the facility during regular business hours, other than your cake or cupcakes. We do make an exception in the case of guests having dietary restrictions due to allergies, or religious beliefs.

Private catering and outside food/drinks are allowed for our private events that are booked outside of our regular business hours.

Q)  One of the children coming to the party has food allergies. Do you have anything that he/she can eat? 
A)  While we may have some options that your guest can have, we strongly suggest that his/her meal come from home. We strive to be a peanut/nut-free facility, but other allergens are present in our kitchen; therefore, we cannot guarantee that there isn’t a risk of cross contamination.

Q)  We have a Kosher diet, can we bring our own food and drinks?
A)   Please contact us, and we will do our best to accommodate your dietary needs.

Q)  Why am I not allowed to bring in any outside food or drinks?
A)  The reason why we do not allow any outside food or drinks is because we strive to be a peanut/nut tree free facility. Therefore, we try to limit any form of cross contamination coming into our facility by means of outside food being brought in. 

Q)  Do you have any gluten-free pizzas?
A)  While we do not make gluten-free pizzas on our premises, we are able to source them out. Please contact us if you would like more information on this option.

Q)  Why can’t I bring in an ice cream cake?
A)  The reason why we do not allow ice cream cakes is because they usually come from facilities where peanuts and nuts are highly present. We do our best to try to keep Kidtropolis as allergy friendly as possible.

 

Waver Forms:

Q)  Why do I need to fill out a waiver form?
A) Our waiver form has information on our rules and policies which all guests need to read and adhere to, and it is also needed to have access to the facility.

Q)  Once the waiver form has been signed, do I need to print it out?
A)  There is no need to print the waiver form. Once it has been filled out, it will go directly into our system. 

Q)  Can my guests fill out their waiver forms once at Kidtropolis?
A)  Yes, they may; however, we strongly suggest that it be filled out prior to their arrival, this will speed the process for them to be able to attend your party. Our waiver form can be found here.

Q)  Once I am there, and am filling out the waiver form, can my child go inside and play?
A)  All children must have a valid waiver form before they can enter our facility.

Q)  If I am hosting a birthday party, can I sign a waiver for all my guests?
A)  Yes, you may; however, most parents prefer to have their guests’ parents fill out their own waiver form, this will make the guests’ parents responsible for any damage or injury caused by their child.

Q)  If I have already filled out a waiver on a previous visit, do I need to fill out another one?
A)  If you have already filled out the electronic waiver form, you do not need to fill it out again. They are valid for one year.

Q)  Do you have a paper waiver form that I can sign instead?
A)  We do not have a paper version of our waiver form. We try to be as environmentally friendly as possible, and try to reduce the amount of paper being used.

 
  Birthday Parties Terms:   - Regular parties booked online, on the phone and in person require an up-front deposit to secure the booking. - Deposit is 50% non-refundable at the time of booking. - No alcohol is permitted at any time. - Food must be ordered at least 1 week prior to event. - Socks are required for the jungle gym play space.  - Please do not arrive more than 15 minutes early prior to your reserved time, as you may not be able to access the facility or your room until your scheduled start time. - The following is NOT permitted in the play centre or party rooms: glitter, piñatas, food appliances, and confetti.  - Kidtropolis strives to be a nut-free and alcohol-free facility. - It is the responsibility of the party organizer to supervise the children attending the party.   - Guests exhibiting inappropriate or rude behaviour will be asked to leave the facility immediately  with no refunds or credits issued. - The party organizer will be responsible for any damage to Kidtropolis property and will be charged for any/all damages to the credit card on file for the event.   *Conduct – The conduct of all event participants while on Kidtropolis property shall be the responsibility of the Event Organizer. Event Organizer also accepts all responsibility for any injury to person(s) or property, or loss of or damage to the property or theft of personal property during the rental period, or resulting there from. Failure by any individual or group to follow all applicable rules and regulations will be cause for eviction. Kidtropolis retains the right to evict objectionable persons from the premises. Repeated violations may result in denial of future reservation requests.    *Indemnity – Event Organizer shall release, indemnify, and hold harmless, Kidtropolis, its agents, officers, or employees from any and all responsibility or liability for any and all damages or injury of any kind or nature whatever to all persons, whether agents or employees of the Event Organizer or persons attending the events for which the premises have been leased, and to all property damage proximately caused by, incident to resulting from, arising out of occurring in connections with, the use by the Event Organizer of the premises. The provisions of this section shall include any and all losses, damages, injuries, settlements, judgments, decrees, awards, fines, penalties, claims, costs and expenses, including reasonable attorney’s fees.    *Lost or Damaged Personal Property – Kidtropolis assumes no responsibility for the damage or loss of any articles left on Kidtropolis property prior to, during, or following the event.    Cancellation Policy:   Deposit is non-refundable. If you provide at least 14 days notice, you may apply your deposit to any available date or time within the next two months. Any event cancelled with less than 14 days notice will forfeit their deposit.

Birthday Parties Terms:

- Regular parties booked online, on the phone and in person require an up-front deposit to secure the booking.
- Deposit is 50% non-refundable at the time of booking.
- No alcohol is permitted at any time.
- Food must be ordered at least 1 week prior to event.
- Socks are required for the jungle gym play space. 
- Please do not arrive more than 15 minutes early prior to your reserved time, as you may not be able to access the facility or your room until your scheduled start time.
- The following is NOT permitted in the play centre or party rooms: glitter, piñatas, food appliances, and confetti.

- Kidtropolis strives to be a nut-free and alcohol-free facility.
- It is the responsibility of the party organizer to supervise the children attending the party.  
- Guests exhibiting inappropriate or rude behaviour will be asked to leave the facility immediately  with no refunds or credits issued.
- The party organizer will be responsible for any damage to Kidtropolis property and will be charged for any/all damages to the credit card on file for the event.

*Conduct – The conduct of all event participants while on Kidtropolis property shall be the responsibility of the Event Organizer. Event Organizer also accepts all responsibility for any injury to person(s) or property, or loss of or damage to the property or theft of personal property during the rental period, or resulting there from. Failure by any individual or group to follow all applicable rules and regulations will be cause for eviction. Kidtropolis retains the right to evict objectionable persons from the premises. Repeated violations may result in denial of future reservation requests.

*Indemnity – Event Organizer shall release, indemnify, and hold harmless, Kidtropolis, its agents, officers, or employees from any and all responsibility or liability for any and all damages or injury of any kind or nature whatever to all persons, whether agents or employees of the Event Organizer or persons attending the events for which the premises have been leased, and to all property damage proximately caused by, incident to resulting from, arising out of occurring in connections with, the use by the Event Organizer of the premises. The provisions of this section shall include any and all losses, damages, injuries, settlements, judgments, decrees, awards, fines, penalties, claims, costs and expenses, including reasonable attorney’s fees.

*Lost or Damaged Personal Property – Kidtropolis assumes no responsibility for the damage or loss of any articles left on Kidtropolis property prior to, during, or following the event.

Cancellation Policy:

Deposit is non-refundable. If you provide at least 14 days notice, you may apply your deposit to any available date or time within the next two months. Any event cancelled with less than 14 days notice will forfeit their deposit.

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