We have a few positions available for any amazing folks out there looking to work in a team oriented and fun environment. We are looking for supervisors, customer service, cafe prep and service and party hosts.
We're currently hiring!!
We have just opened our first inaugural location in Richmond, BC and are looking for exceptional team members to join us.
KIDTROPOLIS is an educational entertainment experience that offers an authentic and powerful developmental experience. KIDTROPOLIS provides children, families and caregivers a safe, unique and very realistic educational environment which allows kids to do what comes naturally to them: role-playing! Our target is to provide entertainment experiences in a family focused environment. Our goal is to become an integral part of the community and to cherish our role as a gathering place where fun, laughter and happy memories with friends and family are the primary focus.
MANAGERS/SUPERVISORS/CUSTOMER SERVICE PROFESSIONALS
- Excellent interpersonal skills with a focus on providing an exceptional customer experience
- Excellent command of the English language, verbal and written. Secondary language would be an asset
- Excellent customer service skills and attitude
- Ability to handle challenging situations with tact and diplomacy
- Previous customer service experience mandatory
- Proficiency in Microsoft Office and other software programs
- Positive working attitude
- Ability to take direction and complete a task when delegated
- Ensure positive guest service in all areas
- Valid Food Safe Certificate would be an asset
- Must be available to work shifts (AM, PM, evenings and weekends)
- Assist in preparing and organizing the operations of KIDTROPOLIS
- Respond to feedback and taking action to provide positive guest experience
- Ensure KIDTROPOLIS is clean and safe for all guests
- Check guests in and handle transactions
- Complete shift checklists
- Cash and credit handling
- Answer phone queries and direct guests to the correct information
- Being a host/hostess to our planned events such as birthday parties, group bookings